Hello DIYOttawa:
You're invited to try out fixmystreet.ca:
http://fixmystreet.ca
The site allows people to file problem reports on things in their
neighbourhood they’d like to see fixed: potholes, bad lighting, or
unsafe pathways. People can browse reports that have been filed, and subscribe to reports they’d like to see updates on. The site is modeled on MySociety’s FixMyStreet.com, which was adapted for Canada by Chris Taggart of OpenOttawa.
FixMyStreet.ca is designed to help both the city and its citizens.
Providing the ability to browse and subscribe to problems that have been reported avoids having many people report the same issue individually, meaning less work for city call centres. Keeping public records of when reports were filed, and when they were fixed, gives citizens access to richer information about their community and municipal council.
The code is open source, and is available for download here:
http://code.google.com/p/django-fixmystreet/
Jennifer Bell
VisibleGovernment.ca Executive Director