Q. How can we use emerging social networking tools combined with mobile devices to create or augment city infrastructure, city planning, city public works? How can we improve quality of life through increased levels of service to the community?
W. David Stephenson of enr.com suggests:
"Looking at various steps in the process through the lens of Web 2.0 will show the relevance of these techniques - and, equally important, the attitude of collaboration they foster - to this issue, and the resulting benefits, ranging from cost-containment to cutting delays to building public confidence: